Terms & Conditions

Terms & Conditions

VIP Member Program Terms & Conditions

Definitions

  1. “Black Pepper VIP Member Program” means the Black Pepper VIP Member program providing members with access to benefits and rewards.
  2. “Benefits” means any benefits given to the Members. 
  3. “Member” means an individual who is a member of the Black Pepper VIP Member Program. 
  4. “Member Profile” means the personal details of the Member which can be updated in store or online.
  5. “Member Website” refers to the website located at www.blackpepper.com.au where details of the Black Pepper VIP Member Program (including the most up to date Terms and Conditions) can be found. 
  6. “Black Pepper” means Black Pepper Brands Pty Ltd ABN 60 112 065 559, the owner of the brand known as Black Pepper, or its authorised representatives. 
  7. “Reward” refers to rewards given to Members as a welcome reward, a birthday reward and other incentives and/or promotions from time to time. 
  8. “Technical Issues” means the technical malfunction of any telephone network, connection or lines, computer on line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the internet or at any web site or intranet site. 
  9. “Terms and Conditions” mean these Terms and Conditions on the Member website as amended from time to time.

Terms & Conditions

  1. The Terms and Conditions set out in this document concern the operation of the Black Pepper VIP Member Program and any promotional activity and VIP Member transactions that arise as a consequence of the Black Pepper VIP Member Program. 
  2. Individuals who join the Black Pepper VIP Member program agree to be legally bound by the Terms and Conditions. 
  3. The most current Terms and Conditions at any point in time can be found under ‘Terms and Conditions’ on the Member website. 
  4. The Terms and Conditions may be modified at any time with reasonable notice, if possible. 
  5. Black Pepper will not accept any liability for any email, text, postal communication to any Member that is misdirected, lost or not received. 
  6. Black Pepper will not accept any liability for any Technical Issues that may cause damage to any computer related to or used in connection with the Black Pepper VIP Member Program. 
  7. Black Pepper may collect personal information from the Members for the purpose of facilitating the Black Pepper VIP Member Program. Please see Black Pepper’ Privacy Policy at www.blackpepper.com.au for more information. 
  8. Black Pepper reserves the right to cancel, terminate, modify or suspend the Black Pepper VIP Member Program, rewards or your membership, especially if the program is being abused, there has been a mistake or damage or loss may, or is being caused to any person. Where possible, Black Pepper will provide reasonable notice. 
  9. Black Pepper will not be liable for any tax liability incurred by a Member in connection with the Black Pepper VIP Member Program, including that incurred in the provision of rewards. 
  10. The Terms and Conditions are to be read in conjunction with any additional conditions associated with rewards, offers or relevant campaigns.
  11. Black Pepper’s decision in relation to all matters arising in relation to the Black Pepper VIP Member Program is final and binding, unless we have acted illegally.

Benefits

  1. Members of the Black Pepper VIP Member Program will be entitled to receive benefits. 
  2. Black Pepper reserves the right to vary and cancel upcoming and existing benefits at any time and with reasonable notice, where possible. 
  3. Members may be notified of Rewards and/or promotions via email/text, in store or by mail.

Welcome Reward

  1. You will automatically receive a $10 reward on completing the sign up of your account to use on your next full price purchase
  2. This reward expires will expire 60 days from date of issue.
  3. You must correctly enter your name, email, mobile, address and date of birth when signing up to qualify.

Birthday Rewards

  1. You will automatically receive a $20 reward in your account in the month of your birthday.
  2. To redeem a birthday rewards in store you must show the birthday reward and present photo ID.
  3. A Member can only receive a birthday reward if they have provided their complete date of birth at least one (1) month prior to your actual birth month. Each member will only receive one (1) birthday reward in any 365 day period. A past birthday prior to sign up cannot be redeemed.   
  4. The birthday reward will expire 44 days from date of issue. 

General

  1. When returning an item/s paid with a Reward, the Reward will be reinstated.
  2. Black Pepper at any time by notice to Members on the Member website or by email/text, change the Rewards.
  3. Rewards are generally expressed in a monetary form - for example, $20.00 Reward. However, in no way do Rewards represent legal tender in any country.
  4. Rewards cannot be sold, transferred or assigned and are not redeemable for cash or any other like instruments - including (but not limited to) gift rewards, gift cards, cheques and credit notes.
  5. Rewards can be redeemed at Black Pepper stores only (excluding clearance stores/outlets and other non-participating retailers e.g. Myer, David Jones or Harris Scarfe) and online at the Member Website.  
  6. Rewards cannot be redeemed on purchases of sale, clearance or other promotional items. 
  7. If a Membership is terminated by us for cause, all outstanding and future Rewards will no longer be valid and will be rendered null and void. 
  8. Rewards cannot be used after the expiry date. Rewards expire 60 days after issue.
  9. Only Rewards from one Member can be presented per transaction. 
  10. Black Pepper will not be held responsible or liable if Rewards are not able to be Redeemed for whatever reason including if there is a Technical Issue unless directly due to Black Pepper’s negligence. 
  11. Rewards cannot be redeemed as payment for any part of a layby purchase.
  12. Rewards cannot be redeemed as part of a gift reward purchase. 
  13. Rewards are not available to any employee of The PAS Group Ltd or its subsidiaries.

Opting Out

If you no longer wish to participate in the VIP Program, you can withdraw from the Program by notifying Black Pepper in writing via email at info@blackpepper.com.au.

Redeemed Points Rewards (Discontinued)

  1. From 1 December 2019, Members will no longer earn points for purchases (“Points”) and Members will no longer be able to redeem Points for Rewards.
  2. Rewards earned from redeemed Points that are issued prior to 1 December 2019 will remain valid for 60 days from the date of issue.

#Iwearblackpepper competition

Terms and Conditions

SCHEDULE

Competition name

 

Promoter

Black Pepper Brands

ABN 60 112 065 559

17 Hardner Road, Mount Waverley 3149

Victoria, Australia

1800 001 399

Participating Retailers

Black Pepper Brands

Entry restrictions

Australian customers only

Competition Period

3 months (December 2020, January 2021, February 2012)

How to enter

To enter the competition, each entrant must during the competition period:

Complete the entry form and submit their photo of themselves. Tick the terms & conditions voting box.

Content Criteria

Submit a photo of themselves wearing a Black Pepper outfit.

Are multiple entries permitted?

Once a month only

Displaying entries

Black Pepper will post the winner each month and may also post entries other than the winner

Prize(s) - description

A Black Pepper Outfit worth $500

One winner determined on the final day of each month and contacted via email to win a $500 Gift Reward to spend online or in-store at Black Pepper. If the last day of the month falls on a weekend, then it will be the following Monday.

Total number of Prizes

There is one prize awarded per month (3 in a year)

Total Price Pool

$500 AUD

Judge(s)

The Judges of the competition will be:

2 members of the Black Pepper Team

Determining the winner

The entries will be judged, and the winner will be determined, at or around the last day of the month at Black Pepper Brands

17 Hardner Road, Mount Waverley 3149

Notifying winner

Within 2 days of the winner being determined, each winner will be notified by email. If the winner does not respond then that month’s prize will go to the second place winner and so forth.

Publishing results

Within 7 days of the winner being determined, the name and picture of the winner will be published online at blackpepper.com.au and on our Facebook & Instagram accounts.

 

 

PART A - INTRODUCTION

  1. Information on how to enter and Prize details form part of these terms and conditions.
  2. By participating in the Competition, entrants accept and agree to be bound by these terms and conditions. For the avoidance of doubt, the terms and conditions include the Schedule above.
  3. Entries must comply with these terms and conditions to be valid.
  4. Where there is an inconsistency between the Schedule and Parts A to J of these terms and conditions, the schedule will prevail.

PART B - PRIVACY

  1. The Promoter will collect and use each entrant’s personal information for the purposes of:

(a) conducting the Competition (which may include disclosure to third parties for the purpose of processing and conducting the Competition) and for promotional purposes, public statements and advertisements in relation to the Competition;

(b) providing information about the products and services offered by the Promoter and its related companies and its affiliated retailers; and

(c) research to improve its products and services.

  1. By entering the Competition, entrants consent to the use of their personal information as described in clause 5.
  2. Entrants may access, change and/or update their personal information in accordance with the Promoter’s privacy policy https://www.blackpepper.com.au/privacy-policy

PART C - WHO CAN ENTER THE COMPETITION

  1. If the Schedule permits entrants to be under the age of 18 years, such entrants must seek permission from their parent or guardian to enter. If the winner of a Prize is under 18 years of age, the Prize will be awarded to the winner’s parent or legal guardian.
  2. Directors and employees (and their immediate families) of the Promoter or its related companies or agencies and Participating Retailers are not eligible to enter. Immediate families mean spouse, ex-spouse, child, step-child, parent, step-parent, legal guardian, sibling or step-sibling.

PART D – HOW TO ENTER THE COMPETITION

  1. To enter, each entrant must comply with the ‘How to Enter’ section of the Schedule.
  2. If the Schedule permits entrants to submit more than one entry, each entry must be unique and submitted separately.
  3. Entries must not have been published previously or used to win prizes in other competitions.
  4. An entry cannot be modified after it has been submitted.
  5. The Promoter reserves the right, at any time, to request verification of the age, identity, residential address or any other information relevant to participation in the Competition of all entrants. The Promoter reserves the right to disqualify any entrant who provides false information or fails to provide information that is reasonably requested by the Promoter.
  6. The Promoter reserves the right, in its sole discretion, to refuse to accept entries which are incomplete, indecipherable, offensive, do not comply with these terms and conditions or which contravene any applicable laws or regulations.
  7. The Promoter reserves the right, in its sole discretion, to disqualify any entrant who has breached any of these terms and conditions, has engaged in unlawful or improper conductor otherwise acts to cheat or undermine the fairness of the Competition by, for example, tampering with, or using or exploiting errors in, the entry process to obtain a competitive advantage over other entrants.
  8. The eligibility of entries is solely within the discretion of the Promoter.
  9. The Promoter accepts no responsibility for late, lost, misdirected or damaged entries or other communications.

PART E - PRIZES

  1. Each Prize is not transferrable, exchangeable or redeemable for cash.
  2. If a Prize is unavailable for reasons beyond the Promoter’s control, the Promoter reserves the right to substitute the Prize with a prize of equal or greater monetary value. This right is subject to any applicable legislation, regulations or directions from a regulatory authority.
  3. Once a Prize has left the Promoter’s premises, the Promoter takes no responsibility for the Prize being damaged, lost or stolen.
  4. All taxes (excluding GST, if any) which may be payable as a consequence of receiving a Prize are the sole responsibility of each winner.
  5. A winner's use of the Prize is entirely at their own risk. Before a Prize is awarded, a winner may be required to sign an agreement to release the Promoter from and indemnifying the Promoter against any liability arising from the winner’s acceptance and use of the Prize and the winner’s participation in the Competition.

PART F - HOW THE WINNER(S) ARE DETERMINED

  1. The Competition is a game of skill. Chance plays no part in determining the winner(s).
  2. At the time and date specified in the “Determining the winner(s)” section of the Schedule, each valid entry will be judged individually on its merits by the Judges based on the Content Criteria.
  3. The winning entry or entries will be the entry or entries that best satisfy the Content Criteria, as determined by the Judges.
  4. The number of winning entries to be selected will be the same as the total number of Prizes specified in the Schedule
  5. The Judges’ decision will be final and binding and no correspondence with entrants or any other person will be entered into.
  6. Each winner will receive a Prize.

PART G - NOTIFICATION AND CLAIMING THE PRIZE(S)

  1. The Promoter will provide each winner with instructions on how to claim their Prize. It is the responsibility of each winner to comply with the Promoter’s instructions.
  2. The Promoter reserves the right to request each winner to provide proof of their identity and/or proof that they were responsible for the winning entry.
  3. Each winner agrees to participate and cooperate, as required, in all publicity activities relating to the Competition, including, without limitation, being interviewed, photographed, filmed and recorded. Each winner authorises the Promoter to use such content for advertising and publicity purposes in any media in perpetuity worldwide.
  4. It is the responsibility of each entrant to notify the Promoter of any change to their contact details.

PART H - UNCLAIMED PRIZES

  1. The Promoter will take all reasonable steps to identify and notify each winner in an attempt to ensure that each winner receives their Prize. However, if a winner cannot be identified or does not claim the Prize within three months of the date on which the winners are determined, their Prize is forfeited and will be awarded to the next best entry.
  2. Each winner of an unclaimed Prize will be determined and notified in accordance with Parts F and G.

PART I – NO LIABILITY

  1. Any Prize supplied by a third party supplier is subject to the terms and conditions of that third party supplier. Each Prize may come with guarantees that cannot be excluded under the Australian Consumer Law. If those guarantees are not complied with, then you will have rights under the Australian Consumer Law. Subject to those guarantees and rights, the Promoter shall not be liable and excludes all liability (including negligence) for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) for damage to property, personal injury or death suffered or sustained in connection with the Competition or the use or taking of any Prize except for any liability which cannot be excluded by law including as provided for under the Australian Consumer Law.
  2. If entry is via Facebook or if the Competition is promoted on Facebook, the Competition is in no way sponsored, endorsed, administered by or associated with Facebook and each entrant agrees to grant Facebook a complete release from any claims that they now have or may have in the future which relate to or are incidental to the Competition. Entrants acknowledge and agree that:

(a) any information they provide in connection with the Competition is provided to the Promoter and not to Facebook or any other social network; and

(b) any questions, comments or complaints regarding the Competition will be directed to the Promoter, not to Facebook or any other social network.

  1. If entry is via Instagram or if the Competition is promoted on Instagram, the Competition is in no way sponsored, endorsed, administered by or associated with Instagram and each entrant agrees to grant Instagram a complete release from any claims that they now have or may have in the future which relate to or are incidental to the Competition. Entrants acknowledge and agree that:

(a) any information they provide in connection with the Competition is provided to the Promoter and not to Instagram or any other social network; and

(b) any questions, comments or complaints regarding the Competition will be directed to the Promoter, not to Instagram or any other social network.

PART J - TERMINATION OF COMPETITION

  1. The Promoter reserves the right to vary the terms of, or cancel, the Competition at any time without liability to any entrant or other person, subject to applicable laws